prabu sportsPrivacy Policy
This page describes what we collect when you use prabu sports and how we keep that data protected. We at prabu sports take data privacy seriously. We collect personal information only for account creation, identity verification, payment processing, and fraud prevention. We do not sell your data to third parties, and we use industry-standard encryption to protect it.
Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We store your data on secure servers and limit access to authorized staff only. If you have questions about how we handle your data, contact our privacy officer using the details at the end of this policy.
This policy applies to all users of prabu sports, whether you access our live-dealer tables, sportsbook, slots, or esports markets via web or mobile app.
What data we collect on prabu sports
We collect data in three categories: account information, payment information, and usage information. Account information includes your email address, password (encrypted), full name, phone number, date of birth, and government-issued ID number. We collect this during signup and KYC verification. Payment information includes your bank account or e-wallet details for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transfers. We do not store full card numbers; payment processors handle sensitive payment data.
Usage information includes your login history, game activity, bet history, deposit and withdrawal records, and IP address. We collect this automatically when you use prabu sports. We also collect proof of address (utility bill, government document) during KYC verification. This data is used only for identity verification and regulatory compliance.
How we use your data on prabu sports
We use your data to create and manage your account, verify your identity, process deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations. We also use your data to respond to support requests, investigate disputes, and improve our platform. We do not use your data for marketing or third-party advertising without your explicit consent.
Our compliance team uses your data to conduct KYC verification and ongoing monitoring. If we detect suspicious activity, we may freeze your account pending review. We may share your data with payment processors and banks only as necessary to complete transactions. We may also share data with law enforcement if required by law.
We encrypt all data in transit using SSL and store sensitive information on secure servers with restricted access.
Third-party processors and data sharing on prabu sports
We work with third-party payment processors to handle deposits and withdrawals. These processors may store your payment information on their own servers. We require all processors to comply with data protection standards. We also work with hosting providers to store your data on secure servers. Our servers may be located outside your jurisdiction, which means your data may be subject to different legal protections.
We do not share your personal data with marketing partners, advertisers, or data brokers. We may share aggregated, anonymized data (e.g., "number of active accounts in Jakarta") for analytics purposes. If we are acquired or merge with another company, your data may be transferred as part of that transaction. We will notify you of any such change.
Cookies and tracking on prabu sports
We use cookies to remember your login session, store your preferences, and track your activity on prabu sports. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use our platform. We also use analytics tools to track how users interact with prabu sports. This data helps us improve our platform and identify technical issues.
We do not use cookies for third-party advertising or tracking across other websites. Our cookies are used only for prabu sports functionality and analytics. If you clear your browser cookies, you will be logged out of your account and will need to log in again.
- Data retention
- We retain your data for as long as your account is active and for a period after closure as required by law.
- Encryption
- We use SSL encryption to protect data in transit and AES encryption for data at rest on our servers.
- Access control
- Only authorized staff can access your data. We use role-based access controls and audit logs.
- Breach notification
- If we discover a data breach, we will notify affected users and relevant authorities as required by law.
Your rights on prabu sports
You have the right to access your personal data, request corrections, and request deletion. You can download your account data at any time from your account settings. To request deletion of your data, contact our privacy officer. We will delete your data within 30 days, except where we are required by law to retain it for compliance purposes.
You have the right to object to our use of your data for marketing or analytics. You can opt out of analytics tracking by disabling cookies in your browser. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.
Data security on prabu sports
We implement multiple layers of security to protect your data. All data in transit is encrypted using SSL/TLS. Data at rest on our servers is encrypted using AES-256. We use firewalls, intrusion detection systems, and regular security audits to protect against unauthorized access. Our staff undergoes security training and signs confidentiality agreements.
We conduct regular backups of your data to prevent loss. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We recommend using a strong, unique password and enabling two-factor authentication for additional security.
International data transfers on prabu sports
Our servers may be located outside your jurisdiction. When you use prabu sports, your data may be transferred to and stored in countries with different data protection laws. By using prabu sports, you consent to such transfers. We take steps to ensure that your data receives adequate protection regardless of where it is stored.
If you are accessing prabu sports from the European Union or other jurisdictions with strict data protection laws, be aware that your data may be transferred to jurisdictions with less stringent protections. We implement standard contractual clauses and other safeguards to protect your data during international transfers.
Summary and contact information
We at prabu sports collect personal data for account creation, identity verification, payment processing, and fraud prevention. We use industry-standard encryption and secure servers to protect your data. We do not sell your data to third parties. We share data with payment processors and banks only as necessary to complete transactions. You have the right to access, correct, and delete your data.
If you have questions about our privacy practices, wish to request access to your data, or want to file a complaint, contact our privacy officer. We aim to respond to all privacy requests within 14 days. For urgent matters, use the live chat feature on prabu sports to reach our support team.
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1
Email verificationAccount setup
We collect your email to verify your identity and send account notifications.
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2
KYC verificationIdentity check
We collect your ID and proof of address to comply with anti-money-laundering regulations.
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3
Payment processingDeposits and withdrawals
We collect your bank or e-wallet details to process transactions via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
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4
Fraud preventionAccount security
We monitor your activity to detect suspicious behavior and protect your account.
Contact our privacy officer
For privacy inquiries, data access requests, or complaints, contact our privacy officer via email or the contact form on our website. We aim to respond within 14 days. For urgent matters, use the live chat feature on prabu sports. If you are not satisfied with our response, you may escalate to your local data protection authority.
Legal and jurisdiction information
Service availability
prabu sports offers gaming and sportsbook services only where local law permits. We do not operate in jurisdictions where online gaming or sports betting is prohibited or restricted. Users are responsible for verifying that access to prabu sports complies with the laws of their own location. We do not make representations about which specific countries or regions are legal or illegal for our services. If you are unsure about the legal status of online gaming or sports betting in your area, consult local authorities or legal counsel before creating an account.
Our platform is designed for users in supported jurisdictions. We implement geolocation checks and may restrict access if we detect activity from unsupported regions. These checks are not foolproof, and users who circumvent them do so at their own risk and in violation of our terms. We reserve the right to suspend or close accounts that violate jurisdiction restrictions.
Payment methods available on prabu sports—DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS, BCA, Mandiri, BRI, BNI—are tied to Indonesian banking and fintech infrastructure. Users outside Indonesia may not be able to complete deposits or withdrawals using these methods. If you are accessing prabu sports from outside your home country, verify that doing so is legal under both your home jurisdiction and the jurisdiction from which you are accessing the platform.
Account eligibility
prabu sports requires users to meet the minimum age set by applicable law in their jurisdiction. We do not specify an age requirement in our terms; instead, we defer to local law. Users are responsible for confirming that they meet the legal age to engage in online gaming or sports betting in their location. During account creation, you confirm that you are of legal age and eligible to use the platform. Providing false information about your age or eligibility is grounds for account suspension or closure.
Account eligibility also requires that you are not a resident of a jurisdiction where prabu sports is prohibited. You confirm this during signup. If we discover that you are accessing the platform from a restricted jurisdiction, we may freeze your account pending review. We may request additional documentation to verify your location and eligibility.
Users with gaming-related legal issues, outstanding debts to other platforms, or sanctions-related restrictions are not eligible to use prabu sports. We conduct compliance checks during KYC verification and may deny account approval if we identify risk factors. If your account is denied, we will notify you of the reason (to the extent permitted by law) and provide a process for appeal.
Local-law responsibility
You are solely responsible for understanding and complying with the laws of your jurisdiction before accessing prabu sports. We do not provide legal advice, and our terms do not constitute legal counsel. If online gaming or sports betting is restricted or prohibited in your area, accessing prabu sports may violate local law, and you may face legal consequences. We strongly encourage you to consult local authorities or a legal professional if you are uncertain about the legality of online gaming or sports betting in your location.
prabu sports does not monitor or enforce local laws on your behalf. We provide the platform and services; you decide whether to use them. If you choose to access prabu sports from a jurisdiction where it is illegal, you do so at your own risk. We are not liable for any legal action, fines, or penalties you may face as a result of violating local law.
Some jurisdictions require online gaming operators to hold specific licenses or meet regulatory standards. prabu sports operates under the laws and licensing requirements of its jurisdiction of incorporation. We do not claim to be licensed in every jurisdiction where users may access our platform. Users in regulated markets should verify that prabu sports meets the requirements of their local regulator before using the platform. If you have questions about the legal status of prabu sports in your jurisdiction, contact our compliance team for guidance.
Data and privacy scope
We collect personal data for account creation, KYC verification, payment processing, and fraud prevention. Data collected includes your name, email address, phone number, government ID number, proof of address, and banking information. We use this data to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations. We do not sell your data to third parties. We share data with payment processors and banks only as necessary to complete transactions.
Our privacy policy details how we collect, use, store, and protect your data. You can review the full privacy policy on our website. We use SSL encryption to protect data in transit and secure servers to protect data at rest. We retain your data for as long as your account is active and for a period after closure as required by law.
If you wish to request access to your data, request deletion, or file a complaint about our data practices, contact our support team or privacy officer. KYC documents (ID, proof of address) are stored securely and are used only for verification and regulatory compliance. We do not use your ID number or address for marketing or third-party purposes. If we are required by law to disclose your data to government agencies or law enforcement, we will do so. We may notify you of such disclosure unless legally prohibited from doing so.
Contact for legal inquiries
If you have legal questions about prabu sports, our terms, or your account, contact our legal and compliance team via email or the contact form on our website. We aim to respond to legal inquiries within 5–7 business days. For urgent matters, use the live chat feature to reach our support team, who can escalate your inquiry to the appropriate department.
If you wish to file a complaint about our services or believe we have violated applicable law, you can submit a formal complaint through our support portal. Include a detailed description of your complaint, relevant account information, and any supporting documentation. Our compliance team will review your complaint and respond with next steps. If you are not satisfied with our response, you may escalate to local regulatory authorities or pursue legal action in accordance with the jurisdiction specified in our terms.
For questions about data privacy, contact our privacy officer at the email address listed in our privacy policy. For questions about live-dealer services, sportsbook coverage, or account management on prabu sports, contact our support team. We maintain records of all legal and compliance inquiries and respond to all requests in a timely manner.